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COVID-19

COVID-19, Productivity, Technology

Time to Manage Videoconferencing

In a post-COVID work world, will videoconferencing become outdated? Likely not. While much has been learned about using videoconferencing for law practice, in the courtroom and in law school, there are some potential improvements to be made with how a law firm manages its use of videoconferencing now and in the future. Meeting Best Practices Whether the meeting is purely…

Center For Practice Management, COVID-19, Productivity, Security

Zoom Updates You Should Know About

Zoom is constantly updating their software, making improvements and adding features. If you have a paid Zoom account to get the latest updates you will need to open the software and click on your avatar in the upper right corner and then “Check for Updates” to make sure you have the latest security enhancement and tools. So, what is new…

COVID-19, Question of the Month

CPM Question of the Month: January 2021

Q: I need to replace my now obsolete Hasler WJ20 postage meter. I have a low volume of mail. I am working from home and have some occasional contract paralegals. However, I do need a record, in the form of a postmark, as proof of mailing. Would you please point me in the right direction to research the best options…

Center For Practice Management, COVID-19, Productivity

Zoom Tips for Hosts and Participants

By now you have likely participated in or hosted a Zoom or other video conferencing platform meeting. Probably lots of them. But there are still a few hints, tips, and reminders so that you have a professional image and demeanor. You may not be able to always keep your dog from barking or your cat from stealing the limelight, but…

Center For Practice Management, COVID-19, Microsoft Office, Productivity, Security, Technology

What People Are Reading: ICYMI Roundup (January – April 2020)

The CPM ICYMI enewsletter brings a brief weekly wrap-up of legal tech and practice management tips, breaking news and useful information. Here are the articles that captured the attention of the readers by top click each week in January – April 2020: Our Top 5 Tips and Cheats for Outlook Calendar on Windows 10  The OnMSFT blog provides some helpful…

Center For Practice Management, Cloud Computing, COVID-19, Productivity

Video Conferencing – You Have Options

During a time of social distancing law firms, courts, schools, and more are now meeting via video conference. Zoom rapidly became the platform of choice due to its low price point and ease of use. However, Zoom has been besieged with security issues, many of which are being rapidly addressed. There are still ways to use Zoom securely, and there…

Center For Practice Management, COVID-19, Productivity

Managing Internet Bandwidth at Home

Many lawyers are working from home now, and so are their kids, spouses and other family members. That means that most everyone is probably relying on the home Internet router to supply bandwidth. If you find that your internet is running slowly there are some things you can do to reduce your usage and speed it up without impeding your…

Center For Practice Management, COVID-19, Tip of the Month

CPM Tip of the Month: April 2020

If your office has gone remote (or almost remote) consider separating team communication from client communications. Tools for internal team communication include MS Teams (which is free or comes with your Office 365 account), Slack, G-Suite Hangout Chat. You can reduce the email back and forth for intra-firm communication and use these same tools for internal meetings via audio and…

Center For Practice Management, COVID-19, Question of the Month, Technology

CPM Question of the Month: April 2020

Q: My office phone services provider helped me forward my office phone to my personal mobile phone. They suggested when I make calls to my clients from my cell that I first dial *67 to block the client from seeing my personal mobile number. Is this a good idea? A: It is great you can forward your office phone to…

Center For Practice Management, COVID-19, Ethics, Security, Smartphones

Somebody’s Watching Me

Many lawyers and legal support staff are working from home, using their laptops, personal smartphones, and online video conferencing to stay connected. These services and devices have features that may be listening and collecting confidential information. Other devices in the home, like webcams, smart TVs, voice-activated assistants, and Internet of Things (IoT) connected hardware, may also be listening. While you…